Refund and Return Policies
Thanks for shopping at greenyards.com.my.
If you are not entirely satisfied with your purchase, you may return it us for an exchange or full refund.
To return an item, please email customer service at firstname.lastname@example.org with your proof of purchase and reason to return to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and mail your return to the following address:
Attn: Green Yards, RMA #
Magic Global Innovation and Creativity Centre
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Please allow at least 5 working days from the receipt of your item to process your exchange or return.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your bank account.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions on how to return your item to us, contact us at 016-3199223 or email@example.com.